IT Operations

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OpenText's IT Operations solutions provide a comprehensive set of tools and services to optimize your IT infrastructure.
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Network Operations Center (NOC) services provide 24/7 monitoring and support for your network infrastructure.
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Security Operations Center (SOC) services offer proactive threat detection, incident response, and security monitoring.
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OpenText's expertise and best practices help you achieve optimal performance, efficiency, and security for your IT environment.

Threat Intelligence
C8 provides advanced threat intelligence and vulnerability assessment capabilities to protect your organization from cyberattacks.
Chatbots
Secure your sensitive data with robust encryption, access control, and data loss prevention measures.
Threat Detection & Response
C8's proactive security solutions identify and respond to threats in real-time, minimizing risk and protecting your critical assets.
Cybersecurity
IT Observability
ITRS
ITRS's comprehensive observability solutions provide real-time monitoring and insights into the health and performance of your IT infrastructure.
Real-Time Monitoring
Gain deep visibility into your IT systems to proactively identify and resolve potential issues before they impact your business.
Performance Optimization
Identify bottlenecks, optimize resource utilization, and ensure optimal performance of your critical applications and services.
Data Management & AI

Key Offerings of
Lumeed Solutions
Data Management & AI
Lumeed leverages leading solutions for data management, including Reltio, Ataccama and top tools for Master Data Management, OpenText for document management, and utilization of AI for intelligent bots. These tools empower businesses to effectively manage and analyze their data for informed decision-making.
IT Observability
Lumeed offers advanced IT Observability solutions through partnerships with ITRS, providing comprehensive monitoring and analytics for critical IT systems.
IT Operations
Lumeed enhances IT Service Management and Operations through an integrated approach leveraging OpenText and ServiceNow. This powerful combination streamlines service delivery across all key areas, including ITSM, NOC, and SOC, ensuring efficient management and support of your entire IT infrastructure.
Cybersecurity
Lumeed implements robust cybersecurity solutions, leveraging C8 for advanced threat detection and prevention. Lumeed's security expertise safeguards sensitive data and ensures business continuity.
Master Data Management:
Real-World Applications

Centralize student, teacher, and school data for improved tracking, personalized learning, and resource allocation.
Education
Integrate patient records, health statistics, and disease surveillance data for better disease prevention, planning, and care.
Healthcare
Enhance member services, claims processing, and fraud prevention through a comprehensive MDM system.
Social Security
Enhance member services, claims processing, and fraud prevention through a comprehensive MDM system.
Government Services


